Tell us about the roof, and we will come and look at it
Send the details below and you get an indicative range by email, then a survey, then a fixed written price. That is the whole process and it starts here.
Tell us about the roof
We will come and look at it, and tell you honestly what it needs.
Four answers are enough for a sensible range: which town, what the roof is covered with, roughly which way the relevant slope faces, and the approximate size of the room below. A photograph of the roof from the garden is worth more than any of them.
Three steps, and no surprises after the second
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An indicative range, by email
From what you send. Enough to know whether the job is in the right area at all before anybody drives out to look at it.
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A survey on the roof
We look at the covering, the pitch, the structure and the access, and work out what will actually suit the roof rather than what is easiest to fit.
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A fixed written price
Itemised, and it does not move once work starts. What a quotation should contain is set out on the costs page.
Gloucester and about 30 miles by road, not as the crow flies
Measured by road, because a van drives roads and the valleys south of Stroud do not care how close somewhere looks on a map. The shaded circle is the approximate radius; the list under it is the honest answer.
Not sure whether you are inside it? Email info@severnskylightsgloucester.co.uk and ask. If you are just outside, say so anyway: it depends on what the job is.
Gloucester and the city edge
Longlevens, Hucclecote, Barnwood, Abbeydale, Quedgeley, Tuffley, Kingsholm, Matson, Churchdown, Brockworth, Innsworth, Hempsted, Highnam
Cheltenham and the escarpment
Cheltenham, Charlton Kings, Prestbury, Leckhampton, Up Hatherley, Warden Hill, Bishops Cleeve, Swindon Village
The Stroud valleys
Stroud, Rodborough, Cainscross, Stonehouse, Nailsworth, Painswick, Minchinhampton, Chalford, Bisley
Tewkesbury and the north vale
Tewkesbury, Winchcombe, Ashchurch, Bredon, Twyning, Norton, Maisemore, Hartpury
The Cotswolds
Cirencester, Tetbury, Northleach, Bourton-on-the-Water, Stow-on-the-Wold, Moreton-in-Marsh, Chipping Campden, Blockley, Fairford, Lechlade, Bibury, Andoversford
The Forest of Dean and the Wye
Coleford, Cinderford, Lydney, Newent, Mitcheldean, Drybrook, Blakeney, Newnham on Severn, Ross-on-Wye, Monmouth, Chepstow
The southern vale and the county edge
Dursley, Wotton-under-Edge, Berkeley, Frampton on Severn, Thornbury, Yate, Chipping Sodbury, Ledbury, Malvern
An enquiry can just be a question
Plenty of messages arrive from people who are not ready to book anything and want to know whether an idea is possible at all. Whether a 12 degree lean-to will take a roof window. Whether a hipped roof at Warden Hill has the run of slope for the size somebody has in mind. Whether a stone roof in a conservation area is a conversation with the council before it is a conversation with an installer. Those are answered by email, without a visit, and without anybody being added to a list.
If the question is general rather than about your own roof, it may already be written down: the answers pages deal with the short technical questions one at a time, and the guides go further into pitches, coverings, consents and glass. Where the answer depends on your particular roof, which it often does, send a photograph and ask.
If there is already a rooflight in the roof
Messages about an existing unit are easier to answer usefully if the description separates three things that look similar from the ground. Cloudiness or streaking that sits between the panes and never wipes off is a failed sealed unit. Water that runs down the inside face of the frame during and after rain is a weathering question at the flashings or the underlay. Droplets on the room side of the glass on a cold morning, gone by lunchtime, are condensation and belong to ventilation rather than to the unit.
Say which of the three it looks like, roughly how old the unit is, what the roof is covered with, and whether the mark appears only when the wind comes from one direction. A photograph taken from inside the room, and another of the same unit from outside if that is safely possible, usually settles it. The background is on the replacement page.